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Crisis Support

24 hour Help Line and walk-in crisis supports connect individuals with counsellors who understand the complexities of woman abuse and are available to provide immediate crisis support, safety planning and ongoing support and education. Counsellors also provide callers with information about services offered by WRRC and throughout the community and provide referrals where appropriate. This service provides support to women affected by woman abuse as well as concerned family members, friends or neighbours.

HelpLine : 1-800-265-5390

Emergency Shelter

Emergency shelter for women 16 years of age or older, with or without children, who have decided to leave an abusive relationship or need respite. We provide women and their children with a safe and supportive place to stay; supports women experiencing physical, emotional, sexual, financial abuse and/or stalking. Women are provided support with safety planning; emotional support; support and advocacy accessing housing, legal and income supports; woman abuse education and safe school protocol for children. The length of stay varies depending on the individual needs of women.

Transitional Housing

Due to a lack of safe and affordable housing and through collaboration with our community partners we have established various transitional housing units. Each housing unit is designed to support specific needs including safety, mental health concerns, substance use concerns and supports for young mothers. Women are able to live in transitional housing units for a stay of up to one year. While in transitional housing women remain closely connected with WRRC services to access the support they require to access safe and affordable housing within the community.

Children’s Program

Children’s Program supports mothers, caregivers, children, and youth impacted by woman abuse by providing individual and group counselling. Counsellors seek to strengthen child-parent attachments and promote children's resiliency factors by providing a safe place to process experiences of trauma related to abuse. In addition, mothers are provided with supports to enhance their parenting capacity.  Counselling services are available at WRRC, as well as various locations throughout Middlesex County.

Advocacy Program

Advocacy Program supports women in developing a plan to successful transition out of an abusive relationship and provides them with support in overcoming barriers to living a life free from abuse. Staff assist women in navigating social service systems to access housing supports, legal supports and financial supports. They also offer safety planning, advocacy and emotional support throughout the transition period.

Women’s Counselling

Women’s Counselling program offers trauma informed and supportive educational counselling in individual sessions and groups. This service provides psychological education about abuse issues and facilitates the development of resiliency and healthy relationships by enhancing women’s capacity to make informed choices for themselves. Our counselling services are free and are unlimited in duration; long-term and short-term counselling and group programming are available based on the individual’s need. Counselling services are available at WRRC, as well as various locations throughout Middlesex County.



Supportive and psycho-educational groups for women and children experiencing abuse and/or dealing with the effects of trauma, depression and anxiety are offered throughout the year; including concurrent groups for mothers and their children.

Common Threads (Women)

Common Threads focuses on education around intimate partner abuse and covers topics such as defining abuse, exploring impacts of abuse and survival skills.

Exploring Your World through Art (Women)

Exploring Your World through Art program allows women to use their choice of art, craft materials, and/or written expression to learn about themselves in a safe and non-intrusive group setting.

Peaceful Families (Mom and Child)

Peaceful Families is a community based program. Groups for moms and their children (ages 5 to 18) who have experienced abuse in their family run concurrently. Moms will have an opportunity to process and understand the hurting that happened in their family from a child-centered perspective. Children will have an opportunity to process and understand the hurting that happened in their family.

Circle of Security (Mom with young children)

Circle of Security is a relationship based early intervention program designed to enhance attachment security between parents and children. Research has confirmed that secure children exhibit increased empathy, greater self-esteem, better relationship with parents and peers, enhanced school readiness and an increased capacity to handle emotions more effectively when compared with children who are not secure.

Girls/Earthlings Creating Change (young girls or youth 14 – 18 years)

Girls creating change is an 8 week discussion group for young women aged 14 – 18 years to discuss issues important to them. Issues may include: gender identity and what it means to be a woman, self-esteem, boundaries, being assertive, healthy sexuality, power/privilege and its effects on our lives, violence, self-harm, bullying, leadership and taking action. Towards the end of the program, the focus moves towards action and empowering the young women to take action in their lives to promote healthy relationships and to stand for a cause/belief they identify as important.


Community Cupboard, Community Garden and Access to Clothing

Food is a basic necessity of life. Without a healthy and balanced diet, all other challenges become even more complicated. We understand that individuals and families occasionally need a hand and strive to provide a non-judgmental, supportive environment to obtain emergency food. Our community cupboard relies solely on the generosity of the community, donations are greatly appreciated.

The Community Garden is organized by members of the community who volunteer to plant and tend to fruit and vegetable crops. Once ready for harvest, produce is gathered and delivered to the food bank for families to access.

Through collaboration, we are also able to provide women with vouchers to access clothing and needed household items at no cost.


Public Education

We believe that public education is an integral aspect of our vision and mission to end abuse. Our team is available to provide public education to businesses, community groups, schools and faith based organizations. We also invite people to come for a tour, learn more about what we do and ways that they can be involved in our mission to end violence.

Neighbours, Friends & Families

Neighbours, Friends and Families (NFF) is a public education campaign to raise awareness of the signs of woman abuse and how to respond. This campaign provides workplaces with training and tools to meet amendments to the Occupational Health and Safety Act (OHSA). In coordination with NFF, following workplace training we support employers to appropriately respond and safety plan to support their employees.


Updated on July 25, 2017